Privacy Policy

Effective Date: 02-01-2025

At Moms Millets and Organics, we are deeply committed to protecting your privacy and ensuring transparency about how your personal data is used. This Privacy Policy outlines the types of data we collect, why we collect it, how we use it, and the measures we take to protect it.

By interacting with our website, purchasing our products, or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1.Information We Collect

We collect information to provide you with the best possible service. This includes:

a. Personal Identification Information

When you engage with us (e.g., place an order, sign up for our newsletter, or contact us), we may collect:
  • Name, email address, and phone number.
  • Billing and shipping address.
  • Payment information (processed securely through third-party payment processors).

b. Non-Personal Identification Information

We may also collect non-identifiable information, such as:
  • Browser type and version, operating system, and device type.
  • IP address, geographical location, and browsing behavior on our website.
  • Cookies and similar technologies (for analytics, website performance, and personalization).

2. How We Use Your Information

We use the information collected from you in the following ways:

a. Order Fulfillment
  • To process, package, and deliver your orders.
  • To provide order confirmations, shipping updates, and invoices.
b. Customer Support
  • To respond to your inquiries and provide assistance.
  • To address issues related to product quality, refunds, or exchanges.
c. Marketing and Promotions
  • To send newsletters, special offers, and updates on new products (only with your consent).
  • To personalize your shopping experience based on preferences.
d. Analytics and Improvement
  • To analyze user behavior and improve website functionality, products, and services.
  • To troubleshoot and enhance website security.

3.Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your data under the following circumstances:

a. Service Providers
We may share information with trusted third-party service providers to:
  • Process payments (e.g., payment gateways).
  •  Ship orders (e.g., courier services).
  • Manage marketing campaigns (e.g., email marketing platforms).
b. Legal Compliance
We may disclose your information if required to:
  • Comply with applicable laws or legal processes.
  • Protect our rights, property, or safety.

4. Data Security

We implement advanced security measures to safeguard your information, including:
  • Encryption of sensitive data (e.g., payment details).
  • Secure servers and firewalls to protect against unauthorized access.
While we take every precaution, please note that no system is entirely immune to cyber threats. You are encouraged to use secure networks and protect your personal credentials.

5.Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:
  • Improve website functionality and user experience.
  •  Track website traffic and analyze user behavior.
  • Remember your preferences and simplify navigation.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit some features on our website.

6.Your Rights

We respect your rights regarding your personal information. You can:
  • Access, update, or delete your personal data.
  • Opt-out of receiving marketing emails by clicking the “Unsubscribe” link in our emails.
  •  Restrict or object to certain types of data processing.

7.Third-Party Links

Our website may contain links to third-party websites or services. These external sites are governed by their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before interacting with them.

8.Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once data is no longer needed, we securely delete it.

9.Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
  • Email: momsmillets1@gmail.com
  • Phone: +91-9515092969       +91-8074872614
  • Address: plot no 1,vaddepally Narsingh Rao complex, Vivekananda Nagar , Kukatpally,Beside Union Bank,500072